Mandi Courteau

Over nearly 14 years with the agency, Mandi Courteau has exemplified integrity, authenticity, and people-first leadership—qualities that define her as an exceptional account leader. Grounded in trust, emotional intelligence, and strategic clarity, she builds enduring client and team relationships while fostering a culture of accountability, creativity, and growth.

Over the past 18 months, Mandi has delivered transformational business results despite economic headwinds and shifting client mandates. She exceeded the F25 plan with +23% net revenue growth and achieved a 32%+ EBITDA target, while navigating portfolio reductions and budget pressures. She more than doubled the Mondelez business, expanded Dairy Farmers of Canada into a 29M+ impression full-funnel campaign, and led Tim Hortons’ first-ever commerce promotion, generating 280,000 entrants and a +46% increase in coffee sales. She also spearheaded the retail rollout of Roll Up to Win, driving double-digit volume gains and market share growth. Beyond financial impact, Mandi is a committed talent developer and trusted advisor, known for courageous conversations and unwavering support of great work. Her leadership has elevated creative output, strengthened client partnerships, and built a high-performing, loyal team—setting a standard of excellence across the agency.